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Dear All,
We have a client who are using AX 2012 R3 and wanted to implement D365 for Retail ( POS & HQ)which can be integrated to AX 2012. During my initial finding, I got mixed answers and got confused.
I would be thankful if someone can help me with concrete answer on this.
Yes, as soon as you mark order for shipment - you cannot recall it in POS to finish. So it can be manual payment journal creation in HQ or via some app (like mobile app if company internal employees are also shipping the products).
You can ask finance consultants - maybe they know better way than manual journal creation
Hi, if customer pays by card - when you pay deposit, customer token should be recorded by POS and when order is invoiced - full amount should be taken from card.
If it is cash payment, I would assume it should be manual payment journal creation
Thanks a lot Oksana for remembering this! We convinced them to upgrade their POS to dynamics 365 retail but we have heard not back from them yet. Lets see!
Anyways I had a small query wonder if you can help me? In standard POS when you create a customer order and ship it, customer only pays the deposit amount. So how would the customer pay the remaining amount? In Microsoft docs this process is not fully explained and I found a thread on this from 2018 where you had replied
Hi Rutvik, how did you determine the success rate? :)
Fingers crossed! Please, share the result of your experiment with us :)
Hi, D365 has possibility to support such kind of integration (starting from AX2012 R3 CU10)
Hi steven thanks for replying. If you refer to this Microsoft document, It is possible. But we are not sure if anyone has actually done it.
docs.microsoft.com/.../n-1-installation-configuration
"This topic explains how to set up Phased Rollout (N-1) components so that your Microsoft Dynamics AX 2012 R3 channel components, such as Microsoft Dynamics AX for Retail Modern Point of Sale (MPOS) and Retail Server, or Microsoft Dynamics AX for Retail Enterprise Point of Sale (EPOS), can work with Microsoft Dynamics 365 for Retail headquarters."
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