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Finance | Project Operations, Human Resources, ...
Suggested Answer

How would I send multiple invoices to one customer in D365

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Posted on by 179

Hi All,  we are automating our invoices in D365.  I am aware that we can batch individual  customer  for one pdf  invoice but can we send multiple invoices to one customer in D365 in the batching system,

Thank you

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  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi Sylvia Dixon,

    Do you mean, you want to send multiple invoices to same customer in one email? Or want to send multiple invoices in single PDF?

    But just trying to understand if you can send one invoice to that customer then you can also send multiple invoices as well to that customer.

    I found a ISV solution related to your question but just for your understanding:

    appsource.microsoft.com/.../etg.e-invoice-archive-2018-08-11

  • Sylvia Dixon Profile Picture
    179 on at

    Junaid, I want to send multiple invoices for the same customer  in one pdf file. Thank you

  • Suggested answer
    Sukrut Parab Profile Picture
    71,710 Moderator on at

    Out of the box what you want is not available . You will have to write your own logic to merge generated pdf for each invoice in a single pdf. Pdfsharp allows you to merge pdf files you can try to use that and see if it helps .  Merging two pdf works great , haven't tried it for multiple files.

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi Sylvia Dixon,

    I agree with Sukrut Parab, Unfortunately that is not an out of the feature in the system. I did that for one of our customer from credit and collection management module but that was also custom process to combine multiple invoice into single pdf. 

  • Suggested answer
    vinitgoyal2005 Profile Picture
    6,332 on at

    Hi,

    OOB it is not possible, We just did customization for one of the customers where we generate one email with all the invoices for a month and send it in a batch job (usually month end). We are not merging the PDFs but attaching all the PDFs to a single email.  

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi Sylvia Dixon,

    As you have received multiple responses from the community and customization is the only option to address your requirement.  Do you need any further help/information?

    Please also help to mark the thread as answered if your queries are answered as well.

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    300,911 Super User 2025 Season 2 on at

    Hi Sylvia,

    Personally, I would not merge the invoices in one PDF, but send multiple invoices in one email or just send an email per invoice; it's also quite common. When your customers have automated the invoice processing, one single PDF will be usually considered as one invoice with attachments which leads to manual interference to split them.

  • Suggested answer
    Junaid Idrees Profile Picture
    on at

    Hi Sylvia Dixon,

    Just to share my thoughts, if your intent to send multiple invoices of customer into single pdf as a reminder to follow up on payments then it makes sense but as an alternate option you can email per invoice as well and avoid customization.

  • André Arnaud de Calavon Profile Picture
    300,911 Super User 2025 Season 2 on at

    Hi Sylvia,

    I wanted to follow up on your question. Has your question been answered? Do you need some more guidance from the community? It would be nice if you can update us on the status.

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