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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Integration NAV - Outlook
Microsoft Dynamics NAV (Archived)

Integration NAV - Outlook

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Posted on by Community Member Microsoft Employee

Hello,

I am trying to get the integration work between NAV and outlook (outlook for financials).
I followed this guide: https://saurav-nav.blogspot.be/2016/12/microsoft-dynamics-nav-2017-how-do-i.html

It all works until the last step, the testing. When I open outlook and open the "Document Links" it asks me to sign in.

I press the button and a windows pops open where I can login, after the verification it tells me I can close the windows and go in outlook.
If I do that outlook "Document Links" gives me 2 options "Done" and "Try Again". When I click done it goes back to the first screen with the sign in button, when I click Try Again the login windows pops open again. I'm stuck in this loop and don't know how to fix this, any idea's?

Kind Regards,

Nicasens Kenneth 

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Integration NAV - Outlook

    Status Update:

    I am using a valid wildcard certificate and if go to the webclient no errors are detected but now I have a white bar where the addin box is with 1 button "OK". If I press it the box turns white and I cant do anything in it.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Integration NAV - Outlook

    Authentication is UserName, both on the service tier and the web.config, also the Outlook sync just works (this goes over the Webservice not the webclient).

    If I use the Outlook web client I found out that I used "servername.domain.local" as my IIS binding and this is not reachable from the internet. if I use "servername.westeurope.cloudapp.azure.com" as binding, it is reachable but the self signed certificate does not work than.

  • dkatson Profile Picture
    dkatson 2,263 on at
    RE: Integration NAV - Outlook

    Can you check if it works on your web outlook client? Also try to restart NAV server.

  • Suggested answer
    Maneesha Profile Picture
    Maneesha 5,889 on at
    RE: Integration NAV - Outlook

    have you check your authentication and Outlook sync

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