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Hi,
After enabling agent scripts within Omnichannel, I need to find a way of only showing a specific agent script based on information passed through via Java, i also then need to find a way of the agent script refreshing without the browser being refreshed is this possible? I have a telephony integration into Omnichannel and need to see if I can find a way of refreshing the script panel but not the D365 app.
Hi,
Maybe you can refer following link:
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André Arnaud de Cal...
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nmaenpaa
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