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Customer experience | Sales, Customer Insights,...
Suggested Answer

Solution Import deactivate all workflows and business rules

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Posted on by 40

Hello,

When I import a solution in my PROD instances, all my workflows and business rules are deactivated after import.

We have two Dynamics instances: PROD and DEV.
All my settings are first done in DEV, then I export the solution to be able to import it into PROD.

Some facts:
- no problem to activate them in DEV nor in PROD (after import)
- workflow and business rules are activated in DEV
- workflow and business rules are all activated in PROD before import
- new workflows and business rules are disabled on import
- the workflow and business rules already existing in PROD are deactivated following the import (even if I have not made any modification to them)
- I don't have a custom plugin.

So I have to activate them by hand for each new import ...

Power Automate flows are not affected (unless they include a connection other than CDS, which is normal for the moment).

Do you have any ideas ?

Thank you in advance

I have the same question (0)
  • meelamri Profile Picture
    13,216 User Group Leader on at

    Hello,

    Could you please share a sample of your solution's import logs ?

  • RomainH Profile Picture
    40 on at

    Hi, thanks for your reply.

    Where can I find these logs?

    Is it at the end of the import in the import window of the solution?

  • meelamri Profile Picture
    13,216 User Group Leader on at

    Yes, you can download your logs when the solution is imported. Alternatively, you can also download the logs with a tool:

    www.xrmtoolbox.com/.../

    pastedimage1614184023655v1.png

  • RomainH Profile Picture
    40 on at

    Magic tool !

    Here you can download the log : https://we.tl/t-YcdDPmxMr8

    Thank you for your help :)

  • RomainH Profile Picture
    40 on at

    Magic tool !

    Here you can download the log : https://we.tl/t-YcdDPmxMr8

    Thanks for your help

  • Suggested answer
    meelamri Profile Picture
    13,216 User Group Leader on at

    It seems that there was an installation of another solution at the same time. 

    Logs: "The solution installation or removal failed due to the installation or removal of another solution at the same time. Please try again later."

    Bonne soirée =)

  • RomainH Profile Picture
    40 on at

    I didn't start another solution installation at the same time...

    In the tool Solution History, I have this message for the components "Publishworkflow"

    "Cannot start the requested operation [WorkflowSetState] because there is another [RibbonMetadataGeneration] running at this moment. Use Solution History for more details. -- The solution installation or removal failed due to the installation or removal of another solution at the same time. Please try again later."

    What is RibbonMetadataGeneration ?

    It would be very strange if another solution was instal at the same time the last 4 or 5 times I import my solution...

  • meelamri Profile Picture
    13,216 User Group Leader on at

    Hello,

    I let another person answer. I can't find a logical explanation.

  • RomainH Profile Picture
    40 on at

    Yes, thank you for your intervention.

    Now we have to understand this message : "Cannot start the requested operation [WorkflowSetState] because there is another [RibbonMetadataGeneration] running at this moment. Use Solution History for more details. -- The solution installation or removal failed due to the installation or removal of another solution at the same time. Please try again later."

    Someone to help ? :-)

  • meelamri Profile Picture
    13,216 User Group Leader on at

    Hello,

    Did you find an explanation for this issue ?

    Thank you !

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