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Customer experience | Sales, Customer Insights,...
Unanswered

I can't delete an Activity

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Posted on by 61

Hi.

When I try to delete an Activity, It ended up in an error that it depends on "Engagement_SegmentEngagements (Insigth)". I don't using that Activity o entity in any segment. I also tried to delete all segments, but the error persist.

I can't delete the relationships also, whit the same error.

I need to delete the activity, because I need to delete a DataSource.

  • edmunch Profile Picture
    Microsoft Employee on at

    I think I might have seen this issue recently however it required Microsoft involvement. I would recommend creating a ticket with Microsoft Dynamics 365 CE support.

  • DGA205 Profile Picture
    61 on at

    Hi, I found the problem.

    I had to delete Suggestions, an d Insigth, in the Segments.

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