News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... I can't delete an ...

Customer experience | Sales, Customer Insights,...

Unanswered

I can't delete an Activity

(0) Share

Report

Report

Posted on by DGA205

45

Hi.

When I try to delete an Activity, It ended up in an error that it depends on "Engagement_SegmentEngagements (Insigth)". I don't using that Activity o entity in any segment. I also tried to delete all segments, but the error persist.

I can't delete the relationships also, whit the same error.

I need to delete the activity, because I need to delete a DataSource.

All responses Img

All responses (2)

Answers Img

Answers (0)

DGA205 45 on at

Like (0)

Report

RE: I can't delete an Activity

Hi, I found the problem.

I had to delete Suggestions, an d Insigth, in the Segments.
edmunch on at

Like (0)

Report

RE: I can't delete an Activity

I think I might have seen this issue recently however it required Microsoft involvement. I would recommend creating a ticket with Microsoft Dynamics 365 CE support.

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,235 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans