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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Getting the field on u...
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Suggested Answer

Getting the field on update of whose the flow was triggered.

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Posted on by Pratiksha Panchbhai Microsoft Employee

I want to create a flow which triggers on update on say fields A & B. We can create a flow which triggers when particular fields A,B is updated(Filtering Columns).

 

Is there any way I can differentiate like on update of which field among A,B the flow was triggered?

 

I know we can create separate flows for each, but can we avoid that?

Please let me know if there is any feasible solution.

We can achieve this using CRM Plugin but I need to use flows for the same.

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    Community Member on at

    Hi Pratiksha,

    Unfortunately, the flow cannot differentiate which field updates are triggered.

    If you don't want to do the next step in thflow based on which field is updated, Dynamics CRM has had a built-in auditing feature since the 2011 version, which provides a really handy tool for situations where someone needs to investigate the changes that have taken place on field values of a specific record.

     pastedimage1621393952197v1.png

    pastedimage1621393974369v2.png

    If you need specify which field update in the flow, maybe you can use real-time workflow to capture old value to populate the newly created field, and then compare the two field values in the flow to check if they are the same.

    pastedimage1621394006310v3.png

    pastedimage1621394210530v4.png

    save and active it, then test:

    pastedimage1621394362767v5.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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