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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customise the Dynamics...
Customer experience | Sales, Customer Insights,...
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Customise the Dynamics 365 App for Outlook - Model Driven app

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Posted on by Mark TVC 85

I'm looking to customize the model driven app for Dynamics 365 App for Outlook.

In particular I would like to change the forms being used for Account, Opportunity and Contacts.  I can open the app in Edit, I can swap the form, but get an error when publishing..

An error has occurred: -2147155667
pastedimage1680057892782v1.png
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  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Customise the Dynamics 365 App for Outlook - Model Driven app

    Hi Mark TVC,

    Based on my test, when I remove the forms in this app, I get the same error with yours.

    However, when I switch to classic, it can be changed successfully. So, you can edit it in the classic interface. Please follow the steps:

    pastedimage1680140585176v1.png

    pastedimage1680140602230v2.png

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