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I am looking to see if I can get any information on whether you are able to reverse the disposal of a fixed asset when it is sold on a sales order. The sales order has been invoiced selling several fixed assets then the pricing had to be changed so it was credited off with a credit memo, but I know that the fixed assets will not be reversed to not being disposed from a sales credit memo.
Any help is much appreciated. Thank you for your help.
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Hi Susi,
Have you tried the following in your database (note - please try in TEST first).
1) Select Ledger Entries on the Fixed Asset.
2) Highlight the Proceeds on Disposal line
3) Use the Cancel Entries function from the Ribbon bar.
4) This should then create an FA GL Journal which you can then post.
The above process should reinstate the asset.
Regards
James
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