Disappearing information onload

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Posted on by Gansea

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I have a datetime field on the entity invoice that it automatically filled with JavaScript onload function.

I can see the date for one seconded then it is gone.

I have commented out the remaining JavaScript so it is not being deleted by JavaScript.

I have disabled all the processes on the entity invoice.

No System jobs ran.

There are no plug-in trace logs.

How can I find what is altering my field?

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Charan Raju C R 3,155 Super User 2024 Season 1 on at

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RE: Disappearing information onload

Disable your onload function and open an invoice record which has value for this date and time field. Check if the field value is still getting cleared. If so, there must be some JS code or business rule triggering to clear this field value. If not, you need to review your onload JS code.
Gansea 155 on at

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RE: Disappearing information onload

Hi Pavan,

I have tried with different browsers, different users and in InPrivate with the same error.
pavanmanideep 1,329 on at

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RE: Disappearing information onload

Hi Gansea,

Just try to isolate your issue, is this issue occurring only for you, did u check in your team mates machine by any chance.

I believe this might be related to cache in your browser, try to use InPrivate window and see....as you dont have any other customizations and logic running on this field.

https://dynamicconsulting.com/2019/11/02/how-to-clear-your-cache/

Hope this helps..

Cheers,

PMDY
Gansea 155 on at

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RE: Disappearing information onload

Hi Charan

1. Yes, it is a custom date and time field?

2. No, there isn't any other javascript function overwriting my value

3. I have disable all the javascript events registered on this form and it still isn't working

4. var now = new Date();

Xrm.Page.getAttribute("test_invoicedate").setValue(now);

Xrm.Page.getAttribute("test_invoicedate").setSubmitMode("always");

var date = Xrm.Page.data.entity.attributes.get("test_invoicedate");

console.log(date);

The console log shows the correct date, but at somepoint later it is overwritten.

console.log(date); is the last line of code in the invoice onload javascript
Charan Raju C R 3,155 Super User 2024 Season 1 on at

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RE: Disappearing information onload

1. Is this is custom date and time field?

2. Check if there is any other javascript function overwriting your value

3. Disable all the javascript events registered on this form and check if that is working

4. Please share your javascript code here which sets the date and time field value
Gansea 155 on at

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RE: Disappearing information onload

Hi Manoj Mane,

The processes and Business Rules are disabled.

I cannot disable the JavaScript onload form because it is the JavaScript onload form that populates the DateTime field.

I have disabled all the other JavaScript code in the old load form.

I still have the same problem that the date time disappears one second after it is created / displayed

Any other ideas?
Manoj Mane 1,012 on at

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RE: Disappearing information onload

Hi Gansea,

Can you please the field dependency and cross verify that there are no active Process/Business Rule or any Power Automate is there.

Also, Can you disable the JavaScript on Load of a form for the debugging purpose.

Thanks,
Manoj Mane.

Please mark this as VERIFIED if it helps.