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Dynamics 365 Insufficient permissions on Entity access

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Posted on by KarthikMurugan 65

Hi Guys,

I am new to Dynamics 365, I have created trail version to start learning D365, I have created a entity called "Cont_Acc" and then I went Advance finding --> selected my new entity --> Click on Result then clicked new button to create new record, but it's showing the error message of "You do not have permissions to execute this action. Talk to an administrator to find out about updating your permissions." Please see the below screen shot.

pastedimage1600786116845v1.png

And I have checked the role of mine I am the Admin of this Trail version, Please help me out from this problem.

Regards,

KarthikM.

  • KarthikMurugan Profile Picture
    KarthikMurugan 65 on at
    RE: Dynamics 365 Insufficient permissions on Entity access

    Hi Cláudia Amaral,

    Thanks for your comments, the problem was I didn't promote me as Admin, After I promote me as admin it's working fine, now I can access my newly created Entity and create records.

    Thanks,

    KarthikM.

  • KarthikMurugan Profile Picture
    KarthikMurugan 65 on at
    RE: Dynamics 365 Insufficient permissions on Entity access

    Hi Pankaj G,

    It's working fine now.

  • Suggested answer
    Pankaj Gogoi Profile Picture
    Pankaj Gogoi 3,177 on at
    RE: Dynamics 365 Insufficient permissions on Entity access

    As per my previous comments, I think the url shouldn't matter and you should be able to create new record. It does take some time to reflect the changes though. Maybe wait couple of minutes after you create the entity.

    Is that a virtual entity? It will have only Read, Append and Append To privileges.

    Best Regards,

    PG

  • KarthikMurugan Profile Picture
    KarthikMurugan 65 on at
    RE: Dynamics 365 Insufficient permissions on Entity access

    Hi Claudia,

    I have checked my user profile, it's default check "System Administrator", but still not able to create records in the user-created entity.

    pastedimage1600857472001v1.png

    Regards,

    KarthikM.

  • Suggested answer
    Pankaj Gogoi Profile Picture
    Pankaj Gogoi 3,177 on at
    RE: Dynamics 365 Insufficient permissions on Entity access

    Hi KarthikM,

    I guess you are trying to open the record from the Dynamics 365 - Custom App. In your URL, it says the app=d365. Can you navigate to some other app like the Customer Service App and open the url.

    https://[yourorgname].crm8.dynamics.com/main.aspx?appid=[customerserviceappid]&pagetype=entityrecord&etn=new_cont_acc

    Best Regards,

    PG

  • Suggested answer
    Claudia Amaral Profile Picture
    Claudia Amaral on at
    RE: Dynamics 365 Insufficient permissions on Entity access

    Hello Bahulean,

    Please go to settings > Users > Click on your user > Click Manage Roles > Confirm you have the System Administrator role

    pastedimage1600795249198v3.png

    You should also verify if your user have a license assigned. Please see this documentation:

    docs.microsoft.com/.../create-users-assign-online-security-roles

    For step-by-step instructions to use user licenses, see: https://docs.microsoft.com/en-us/microsoft-365/admin/manage/assign-licenses-to-users?view=o365-worldwide

    Please mark as verified if the answer is helpful.

    Looking forward to hearing from you.

    Thank you for using Microsoft Dynamics CRM Communities.

    Cláudia Amaral

    Support Engineer

    Microsoft Dynamics CRM

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