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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Reopening a Year Causi...
Finance | Project Operations, Human Resources, ...
Suggested answer

Reopening a Year Causing Discrepancy?

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Posted on by Community Member Microsoft Employee

Hello:

A GP 2018 end user says that the combined balances of the Consolidated A/R and A/P accounts in GP are not matching those of the Management Reporter (MR) Consolidated Trial Balance.  In fact, the discrepancy is about $377k.

Now, he did go back into previous periods for comparison upon discovering this.  Eventually, he discovered that his Consolidated Retained Earnings balance between GP and MR differs by $355k.  And, he says that, sometime in the past after closing 2018, they reopened it.  He thinks that this reopening and reclosing didn't "find its way into MR".  Is that possible?

Otherwise, I have reviewed all other avenues from KB articles when there is this discrepancy and can find no other explanation.  Any ideas?

Thank you!  Much appreciated!

John

Categories:
Microsoft Dynamics GP
  • Suggested answer
    Lisa at AonC.com Profile Picture
    Lisa at AonC.com 604 on at
    RE: Reopening a Year Causing Discrepancy?

    I show 2.12.14001.45 was released 11/25/2015, well before the release of GP 2018.

    I don't know that upgrading will fix the discrepancy, but it would get you on a supported version of MR.

    [Current release is 2.12.1607.0 CU 16 released 11/19/2019.]

    An incomplete/outdated list of updates, including quality comment, can be found here:  docs.microsoft.com/.../management-reporter-feature-and-version-number-summary

    [I am probably overly proactive about rebuilding the Data Mart:  I tend to do it after the MR database has been updated.  I like knowing it has had a good clean/full sync, including change tracking credentials being current, and the Data Mart log being clear of errors.]

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Reopening a Year Causing Discrepancy?

    Hi Greg:

    I rebuilt the Data Mart but to no effect.

    There is no Multicurrency and, therefore, no currency translation.  

    The balances in GP appear to be correct.

    The end user is on version 2.12.14001.45 of Management Reporter.  Would upgrading to a newer version eliminate the discrepancy reported by the end user?

    Thanks!

    John

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Reopening a Year Causing Discrepancy?

    Hi Lisa:

    I rebuilt the Data Mart but no change.

    The end user is on version 2.12.14001.45 of Management Reporter.  Would upgrading to a newer version eliminate the discrepancy reported by the end user?

    Thanks!

    John

  • Suggested answer
    Greg Byer Profile Picture
    Greg Byer 2,586 on at
    RE: Reopening a Year Causing Discrepancy?

    Hi John,

    The first thought that comes to mind is if AA is enabled.  If it is, you'd want to go through the steps in KB 2910626 and see if it finds anything.  

    You shouldn't have to re-open and re-close the year in order for it to "find its way into MR".  It seems there is something else going on that would need to be investigated.  If you can narrow it down that always help.  It is a Periodic column; a YTD/BB column; it currency translation being used; if the Legacy provider is installed, is the balance incorrect with the -Curr company.  

  • Suggested answer
    Lisa at AonC.com Profile Picture
    Lisa at AonC.com 604 on at
    RE: Reopening a Year Causing Discrepancy?

    To be safe, I rebuild the Data Mart after reversing a close and/or changing a fiscal year.

    [I also rebuild any time a client finds a discrepancy like this after things were working.  IT is far faster/easier to rebuild prior to search for the difference since it is likely going to be an integration issue that requires the rebuild anyway …]

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