web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

RSO for Resources Requirement having REQUIREMENT GROUP

(0) ShareShare
ReportReport
Posted on by 465

Hi Experts!!


We are trying to implement some field service scenario with REQUIREMENT GROUP, and for this we are following Microsoft article: https://docs.microsoft.com/en-us/dynamics365/common-scheduler/multi-resource-scheduling-requirement-groups

 

Here they are booking it manually, by clicking on BOOK button. It works fine for us.

When we configure RSO to automate these booking, RSO not processing the Resource Requirements which have REQUIREMENT GROUPS.

Any way to fix it?

Thanks.

  • Verified answer
    Al Iggs Profile Picture
    Microsoft Employee on at

    RSO does not yet support requirement groups.

  • Akwaba Profile Picture
    Microsoft Employee on at

    Hi  Al Iggs  ,

    Please could you support me about this  discussion :

    If RSO dont support Requiermements Group ,following your response

    Today, it is possible to schedule "requirement groups” via the old version of the "schedule board" in manual mode.

    Is it possible to perform this action with the new version of the "schedule board"?

    If not, do you know if this is provided for in the road map?  And on what date?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Daniyal Khaleel Profile Picture

Daniyal Khaleel 60 Most Valuable Professional

#2
11manish Profile Picture

11manish 12 Super User 2026 Season 2

#3
Hamza H Profile Picture

Hamza H 8 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans