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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / iOS D365 tracking in O...
Microsoft Dynamics CRM (Archived)

iOS D365 tracking in Outlook App

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Posted on by Dave002 12

Hello guys,

I have both apps, Outlook and Dynamics 365 on my phone installed and connected to my work mail address. That works without any issues.

D365 is also integrated in my local outlook of my Laptop with Windows 7. Therefore i can track all mails to specific cases.

But in my outlook app i can't.

I don't see the D365 Add-Inn, as on the link below.

https://stoneridgesoftware.com/using-the-dynamics-365-app-for-outlook-from-your-phone/

How can i use the tracking function of D365 in Outlook for iOS?

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  • Verified answer
    Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at
    RE: iOS D365 tracking in Outlook App

    Hi,

    Make sure you've been enabled for D365 App For Outlook from Dynamics 365 itself

    d365demystified.com/.../

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