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Hello guys,
I have both apps, Outlook and Dynamics 365 on my phone installed and connected to my work mail address. That works without any issues.
D365 is also integrated in my local outlook of my Laptop with Windows 7. Therefore i can track all mails to specific cases.
But in my outlook app i can't.
I don't see the D365 Add-Inn, as on the link below.
https://stoneridgesoftware.com/using-the-dynamics-365-app-for-outlook-from-your-phone/
How can i use the tracking function of D365 in Outlook for iOS?
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I have the same question (0)Hi,
Make sure you've been enabled for D365 App For Outlook from Dynamics 365 itself
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