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Service | Customer Service, Contact Center, Fie...
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How to get default values for standard fields in MS Dynamics

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I got field details using EntityDefinition (vonagebusiness.crm.dynamics.com/.../EntityDefinitions(LogicalName = 'phonecall')/Attributes?\$select=LogicalName,DisplayName,RequiredLevel,IsCustomAttribute,IsValidForCreate&\$filter=) WebAPI. Need to get Default values for standard fields

For example- Phonecall entity has 30Minites as default value for Duration field. How can i get these values using webAPI

In UI, Direction ,duration and status reason has own values.

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  • Suggested answer
    RakeshJ Profile Picture
    Microsoft Employee on at

    Hi,

    EntityDefinition will help you retrieve attribute/component detail of an entity but not the data in it.

    In order to retrieve the data, you have to make direct call to that entity.

    For e.g to retrieve the data stored in the Duration field in Phone Call entity. You should use the Odata query orgname.api.crm4.dynamics.com/.../phonecalls

    If you want to retrieve multiple field value, then :orgname.api.crm4.dynamics.com/.../phonecalls

    If this is helpful, please mark this as verified.

    Regards,

    Rakesh

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