Even after giving full approval limit (unlimited) the user is getting this error , when changed the unapproved to approved on the PO, the same person created..
Pls. advice
The purchase order has exceeded your approval authority amount
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Even after giving full approval limit (unlimited) the user is getting this error , when changed the unapproved to approved on the PO, the same person created..
Pls. advice
The purchase order has exceeded your approval authority amount
Hi Ravi,
When the user changes the status of the PO from unapproved to Approved, it is looking at the POA40002 table for that user id and company id to see what their approval authority is. If you have a mismatch in the company id in this table compared to the SY01500 or potentially if you have a case sensitive issue where the user id is capitalized in one table but not the other that could potentially cause a mismatch.
select * from POA40002 --PO Approvals user setup
select * from DYNAMICS..SY01400 --users master
select * from DYNAMICS..SY01500 --company master
This would be if the issue is happening for all transactions for this user. If this is just happening on one PO, then I would verify that if you set up the sa user to have unlimited approval authority if they can approve it or not. If neither can, then you may just have a corrupt data condition on that PO. If that is the case it would be best to open a support case so we can help you analyze the data.
Thanks!
Isaac Olson
Microsoft Support
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