PO Registration

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What would be stopping me from registering lines on a PO once the PO has been confirmed? When I try to register the line of the PO, registration is blank, I am unable to click it.

What could be causing this? Has the PO been done incorrectly?

Thanks

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Prashant Singh 8,802 on at

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Check the item type.

If it is service and non stock item the registration process will be disabled.

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Community Member on at

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Can be that the purchase type at the purchase header be "Journal".

Please review this.

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Guy Terry 28,924 Moderator on at

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Hi Smithy2k7,

Do you mean 'Registration' is greyed-out when you click 'Update line'?

If you can 'Confirm' the PO, I can't think of much that will stop you posting Registration. As Prashant says, a non-stocked item would be one reason. If you click 'Inventory' -> 'Transactions' on the PO Line, do you have at least one transaction showing on the 'Inventory transactions' form?

Is the quantity on the PO Line a positive number?

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Community Member on at

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I have managed to get it working now by doing like you said and changed the item type.

But, now once I have registered the line on the PO, I cant get the product receipt to appear to confirm it has been posted. What would cause the product receipt to not appear?

Thanks

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Guy Terry 28,924 Moderator on at

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In the ribbon bar, when you click on the 'Receive' tab -> 'Generate' area -> 'Product receipt' button, the 'Posting product receipt' form opens.

Use the 'Quantity' parameter (probably set it to Registered) to get some lines to appear (look on the 'Lines' tab). If you have Lines, enter a 'Product receipt' number (this is the number from the paperwork that your vendor sent you).

Make sure 'Posting' is ticked, then click OK.

Do you get a 'Product receipt' posted? (Ribbon bar -> 'Receive' tab -> 'Journals' area). If not, did you get an error? Or does 'nothing' happen?

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Community Member on at

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Hi Guy,

I have gone through the steps you laid out above but nothing is happening. No product receipt is appearing but I am not getting any error messages either.

Thanks.

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Guy Terry 28,924 Moderator on at

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I've seen this happen when there is missing setup at

Inventory management -> Setup -> Posting -> Posting -> 'Purchase order' tab.

But since it's ridiculous that AX throws no error, I did a video (since one might not believe it if one hadn't actually seen it with their own eyes).

guyterry.wordpress.com/.../nothing-happens-when-posting-a-purchase-order-product-receipt

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Community Member on at

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Great point of reference thank you! Dont you just love the little 'quirks' of AX!

I can now recieve my PO and I get the product receipt!

Thanks again

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