Skip to main content

Notifications

Microsoft Dynamics AX (Archived)

PO Registration

Posted on by Microsoft Employee

What would be stopping me from registering lines on a PO once the PO has been confirmed? When I try to register the line of the PO, registration is blank, I am unable to click it.

What could be causing this? Has the PO been done incorrectly?

Thanks

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: PO Registration

    Great point of reference thank you! Dont you just love the little 'quirks' of AX!

    I can now recieve my PO and I get the product receipt!

    Thanks again

  • Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: PO Registration

    I've seen this happen when there is missing setup at

    Inventory management -> Setup -> Posting -> Posting -> 'Purchase order' tab.

    But since it's ridiculous that AX throws no error, I did a video (since one might not believe it if one hadn't actually seen it with their own eyes).

    guyterry.wordpress.com/.../nothing-happens-when-posting-a-purchase-order-product-receipt

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: PO Registration

    Hi Guy,

    I have gone through the steps you laid out above but nothing is happening. No product receipt is appearing but I am not getting any error messages either.

    Thanks.

  • Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: PO Registration

    In the ribbon bar, when you click on the 'Receive' tab -> 'Generate' area -> 'Product receipt' button, the 'Posting product receipt' form opens.

    Use the 'Quantity' parameter (probably set it to Registered) to get some lines to appear (look on the 'Lines' tab). If you have Lines, enter a 'Product receipt' number (this is the number from the paperwork that your vendor sent you).

    Make sure 'Posting' is ticked, then click OK.

    Do you get a 'Product receipt' posted? (Ribbon bar -> 'Receive' tab -> 'Journals' area). If not, did you get an error? Or does 'nothing' happen?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: PO Registration

    I have managed to get it working now by doing like you said and changed the item type.

    But, now once I have registered the line on the PO, I cant get the product receipt to appear to confirm it has been posted. What would cause the product receipt to not appear?

    Thanks

  • Guy Terry Profile Picture
    Guy Terry 28,621 Super User 2024 Season 2 on at
    RE: PO Registration

    Hi Smithy2k7,

    Do you mean 'Registration' is greyed-out when you click 'Update line'?

    If you can 'Confirm' the PO, I can't think of much that will stop you posting Registration. As Prashant says, a non-stocked item would be one reason. If you click 'Inventory' -> 'Transactions' on the PO Line, do you have at least one transaction showing on the 'Inventory transactions' form?

    Is the quantity on the PO Line a positive number?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: PO Registration

    Can be that the purchase type at the purchase header be "Journal".

    Please review this.

  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,797 on at
    RE: PO Registration

    Check the item type.

    If it is service and non stock item the registration process will be disabled.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans