web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Dynamics 365 Customer portal - Redirect to specific webpage after password change

(0) ShareShare
ReportReport
Posted on by 35

Hi! 

I am developing Dynamics 365 Customer Portal for a client, and I have a requirement to change redirect webpage after logged in user changes password. 

 

Current scenario:

  • user logs in to portal
  • user goes to his profile
  • user clicks on "Change password"
  • user changes password
  • upon successful password change, portal redirects him to HOME page automatically. 

Is it possible to change portal setting in a way, that upon successful password change, portal redirects user to specific webpage? I created custom landing page, and would like to redirect user to this webpage after changing password within customer portal.

 

Thank you! 

Regards, 

TjaÅ¡a 

I have the same question (0)
  • Suggested answer
    oliver.rodrigues Profile Picture
    4,052 on at
    RE: Dynamics 365 Customer portal - Redirect to specific webpage after password change

    Hi, I understand you are being redirected to the profile web page with a confirmation message

    you can redirect by adding a JS into your Profile Web Page (make sure it is the content page and not the root):

    $(document).ready(function () {
    
        var currentUrl = window.location.search;
    
        if (currentUrl.includes("?Message=ChangePasswordSuccess"))
        {
            window.location.href = '{{ sitemarkers["Home"].url }}';
        }
    });
    
    

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 141

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 132

#3
DAnny3211 Profile Picture

DAnny3211 130

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans