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Customer experience | Sales, Customer Insights,...
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Dynamics 365 Customer portal - Redirect to specific webpage after password change

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Posted on by 35

Hi! 

I am developing Dynamics 365 Customer Portal for a client, and I have a requirement to change redirect webpage after logged in user changes password. 

 

Current scenario:

  • user logs in to portal
  • user goes to his profile
  • user clicks on "Change password"
  • user changes password
  • upon successful password change, portal redirects him to HOME page automatically. 

Is it possible to change portal setting in a way, that upon successful password change, portal redirects user to specific webpage? I created custom landing page, and would like to redirect user to this webpage after changing password within customer portal.

 

Thank you! 

Regards, 

TjaÅ¡a 

I have the same question (0)
  • Suggested answer
    oliver.rodrigues Profile Picture
    4,052 on at

    Hi, I understand you are being redirected to the profile web page with a confirmation message

    you can redirect by adding a JS into your Profile Web Page (make sure it is the content page and not the root):

    $(document).ready(function () {
    
        var currentUrl = window.location.search;
    
        if (currentUrl.includes("?Message=ChangePasswordSuccess"))
        {
            window.location.href = '{{ sitemarkers["Home"].url }}';
        }
    });
    
    

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