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Unposted Order, transferred successfully to an invoice

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Posted on by Leng Papio

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Hello,

Can anyone please give insight on how to handle an order that remains Unposted but the transferred invoice is already in History in SOP?

The user encountered an issue while transferring. While the invoice looks intact and ok, the Order remains in Unposted status.

I appreciate any help or tips.

Thanks in advance!

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Microsoft Dynamics GP

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Joseph Markovich 3,947 on at

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RE: Unposted Order, transferred successfully to an invoice

Hi Elena-

On the unposted order, are there any lines that still have a quantity remaining? Click on a line item and then click the little "i" button that is above it. This shows all the quantities related to the line item. One of the fields is Quantity Remaining.

Does it show a number other than zero for any of the line items?

Joe
Ken Roy 490 on at

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RE: Unposted Order, transferred successfully to an invoice

The SO will stay open if any items on any line did not completely fulfill. We also have issues if KIT items that have components did not get fulfilled properly.

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