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Hello,
Can anyone please give insight on how to handle an order that remains Unposted but the transferred invoice is already in History in SOP?
The user encountered an issue while transferring. While the invoice looks intact and ok, the Order remains in Unposted status.
I appreciate any help or tips.
Thanks in advance!
The SO will stay open if any items on any line did not completely fulfill. We also have issues if KIT items that have components did not get fulfilled properly.
Hi Elena-
On the unposted order, are there any lines that still have a quantity remaining? Click on a line item and then click the little "i" button that is above it. This shows all the quantities related to the line item. One of the fields is Quantity Remaining.
Does it show a number other than zero for any of the line items?
Joe
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