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Dynamics 365 Community / Forums / Field Service forum / problems Installation ...
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problems Installation demo data field service

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Posted on by Microsoft Employee

I can´t install demo data from https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/install-field-service

error in the pre-importation process: Organization should have no more than one active "msdyn_organizationalunit"

Thanks

  • Suggested answer
    Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: problems Installation demo data field service

    Make sure you PRECISELY follow the instructions and take heed to properly setup the demo users in the config file or (or alter with your user as instructed).  Also you need to make sure you don't have more than one OU.  If you need help, let me know.  I've installed the demo data many times.  

  • Suggested answer
    Giddeonr Profile Picture
    Giddeonr 40 on at
    RE: problems Installation demo data field service

    I had the same error regarding spencerl not being found. Had to modify DemoDataPreImportConfig with the correct username, it then worked.

  • Giddeonr Profile Picture
    Giddeonr 40 on at
    RE: problems Installation demo data field service

    This worked. Also had to configure DemoDataPreImportConfig with the correct username.

  • Shayan Soheili Profile Picture
    Shayan Soheili 940 on at
    RE: problems Installation demo data field service

    Hello Pavel Yaroshenko,

    As I see in your Log, it seems some fields are missing  ("new_opportunity"). Did you install also Sales module? or just Fieldservice?

    I ask it because if you just installed fieldservice, the import process might go in error as it is searching for opportunity entity, this because in field service you have possibility to convert an Opportunity to a Workorder. So, if you don't have it the process might be interrupted.

    Regards,

    Shayan

  • Suggested answer
    Lynton Bassett Profile Picture
    Lynton Bassett 12 on at
    RE: problems Installation demo data field service

    Hello,

    I was about to give up also after trying to install demo data for a good few hours over different days....

    Until i found this thread! which answer a stumbling block and helped me find the next solution, this is what i did;

    1. I followed this page  How to Install Field Service & PSA Sample Data to figure out what i needed to prepare to set up sample data 
      1. YES follow what it says (US currency, Changing permisisons, work hours, .xml files, user names to suit your environment)
    2. I used Shayan Soheili solution for the first issue i came across which was the the answer to the "user davids could not be found" 

    But i straight away then found myself with this "Schema Validation" Issue like your describing  :( 

    I then found that i had 2 different sets of Demo Data one was FPSDemoData_v2_0_0_1.exe and the other was FPSDemoData_v2_0_0_2.exe not sure why but anyway ...... Next i tried to run the newer version of the install thinking that would of fixed everything from the first version but it kept throwing me back to the main screen and looping me to "Please select Org as you have multiple available" which lead me to start comparing the files from both and i did the following

    i used the following 3 files from v2_0_0_2 and copied them over the top of the v2_0_0_1 directory 

    • 20171008_FPSDemoData.zip
    • FabrikamMfgDemoData_managed.zip
    • ImportUserMapFile.xml 

    NOTE - update the .xml to suit your environment and also keep the first name last name entry at the map accordingly (vinergy is my domain but change to suit yours)

     <UserMapping UserFullname="First name Last name" Old="firstnamelastname@ONEFARM3190Edom.extest.microsoft.com" New="spencer.low@vinergy.com.au" />

    Then i ran the v2_0_0_1 installer with the new v2_0_0_2 data and it actually works!!!! so it seems to be that the packages from the newer version and minor changes to the scripting ran with the older version of the package deployer worked for me.

    hope that helps and if nothing else hope it sparks the right direction for you to resolve. 

    Please Tick yes if this Resolved or Help Resolve your Issue ;)

  • RE: problems Installation demo data field service

    I`ve got fail on step Schema validation

    Here last part of log file:

    DataMigrationUtility.Import Error 2 10.10.2018 1:32:35  Missing Fields: new_opportunity , new_opportunity

    DataMigrationUtility.Import Information 8 10.10.2018 1:32:35  Schema Validation failed for Missing fields on Entities, See log for missing fields

    DataMigrationUtility.Import Information 8 10.10.2018 1:32:35  Import Process completed

    DataMigrationUtility.Import Information 8 10.10.2018 1:32:35  *********************************************************

    DataMigrationUtility.Import Information 8 10.10.2018 1:32:35  ** EXIT IMPORT PROCESS FAIL **

    DataMigrationUtility.Import Information 8 10.10.2018 1:32:35  *********************************************************

    Any suggestion?

  • Ramakanta Profile Picture
    Ramakanta 2,715 on at
    RE: problems Installation demo data field service

    Save my Time....Thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: problems Installation demo data field service

    EXCELENT

    Exactly, It´s loading al leats for now. The installation file has a error in the user.

    Thanks a lot. I gave up but you have continued

  • Verified answer
    Shayan Soheili Profile Picture
    Shayan Soheili 940 on at
    RE: problems Installation demo data field service

    Hello Ive,

    Try to open DemoDataPreImportConfig.xml file and in FullName row, inset Name Last name which you created for David So. In my case is David So.

    While in Login row insert just first part of username. In my case is david.so 

    8358.1.PNG

    Regards,

    Shayan

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: problems Installation demo data field service

    Thanks Shayan,

    Yes I followed the steps. It must be when I replace on importusermapfile.xml the emails but... I don´t find the mistake

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