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Dynamics 365 Community / Forums / Field Service forum / "OrganizationServ...
Field Service forum

"OrganizationServiceFault" when creating an Account

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Posted on by lewis.hm

Error Log:

at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.CreateInternal(Entity entity, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Dictionary`2 optionalParameters)
at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.CreateOrganizationResponse(Entity entity)
at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.CreateEdmEntity(CrmODataExecutionContext context, String edmEntityName, EdmEntityObject entityObject, Boolean isUpsert)
at Microsoft.Crm.Extensibility.OData.EntityController.PostEntitySetImplementation(String& entitySetName, EdmEntityObject entityObject)
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
at lambda_method(Closure , Object , Object[] )
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()

Any ideas?

Categories:
Web and mobile experience
  • Ayrus14 Profile Picture
    Ayrus14 5 on at
    RE: "OrganizationServiceFault" when creating an Account

    Please specify details of the plugin that you disabled, I am facing the same issue.

  • Arun Vinoth Profile Picture
    Arun Vinoth 11,615 on at
    RE: "OrganizationServiceFault" when creating an Account

    I figured it out, its a plugin issue only. Thanks.

    For others: If you have attributes.contains code for null check - change it to getattributevalue; as my legacy code using that check behaves different for web vs UCI & threw this exception.

  • lewis.hm Profile Picture
    lewis.hm on at
    RE: "OrganizationServiceFault" when creating an Account

    If you have the Prospect to Cash solution installed then I resolved by disabling one of the "P2C" Sdk Processing Message Steps.  If you don't have the P2C solution installed then not too sure, but worth checking out the plug-ins.

  • Arun Vinoth Profile Picture
    Arun Vinoth 11,615 on at
    RE: "OrganizationServiceFault" when creating an Account

    You got a solution for this? I am getting this error in UCI app form only - on save of account.

  • lewis.hm Profile Picture
    lewis.hm on at
    RE: "OrganizationServiceFault" when creating an Account

    I would add that I've not added any code myself - so I'm thinking it must be an issue with permissions as some roles work and some don't.  Thanks for the URL, I'll take a look.

  • Suggested answer
    Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: "OrganizationServiceFault" when creating an Account

    There are some possible reasons like:

    You are not initializing service properly.

    There may be some field that has null values.

    you will get idea from below link:

    community.dynamics.com/.../169559

  • lewis.hm Profile Picture
    lewis.hm on at
    RE: "OrganizationServiceFault" when creating an Account

    Yes - tried various security roles, error doesn't occur with SysAdmin (obviously) but with Field Service role it does.

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: "OrganizationServiceFault" when creating an Account

    Are you also getting same error while debugging?

  • lewis.hm Profile Picture
    lewis.hm on at
    RE: "OrganizationServiceFault" when creating an Account

    In the Console app - when I try to create a new Account click 'save' that's when the error occurs.

  • Dynamics365 Rocker Profile Picture
    Dynamics365 Rocker 7,755 on at
    RE: "OrganizationServiceFault" when creating an Account

    When are you getting this exception?

    In plugin or web portal or Console app?

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