"Index was outside the bounds of array" error on receipt format designer

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Posted on by Shafeeque P.

6,533 Moderator

Hi,

I got this error message in the middle of designing a receipt. It is not letting me add any new fields to the receipt. I tried deleting the existing fields on receipt to check if there is a limit on the number of fields one can use. It didn't work. Please see the screenshot.

Environment: AX2012 R2 CU8

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Faisal Fareed 10,796 User Group Leader on at

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hi, What do you mean by designing a receipt, can you explain it more? Is this error coming when you open a form or running a report. You can try restarting you SQL server to see how it goes

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Shafeeque P. 6,533 Moderator on at

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The receipt format (AX-->Retail --> Setup--> Receipt Formats) designer inside retail is throwing this error. SQL restart resolved the problem twice. Now it isn't helping.

Is there any limit on the maximum number of fields one can use in a layout ?

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Hi, try to save the receipt format first and add again.

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Shafeeque P. 6,533 Moderator on at

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Tried multiple times. It doesn't work

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Ayush Jain 120 on at

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No it is not related to number of fields you can have in recipte, but it can be related to length of particular field, please explain at what time it is coming. can you tell the recipt name?

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Wajahat Mirza 254 on at

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Hi Shafeeque,

I am facing the same issue. Were you able to resolve it???

Regards,

Wajahat

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Hi,

Save the changes. Come out from the receipt designer screen and open it again. it works.

Sometimes you have to do couple of times. It happens when we try to add more text controls.

Sridharan J

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I have the same issue. any idea[quote user="Shafeeque"]

Hi,

I got this error message in the middle of designing a receipt. It is not letting me add any new fields to the receipt. I tried deleting the existing fields on receipt to check if there is a limit on the number of fields one can use. It didn't work. Please see the screenshot.

Environment: AX2012 R2 CU8

[/quote] to resolve it???

Regards,

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Shafeeque P. 6,533 Moderator on at

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I couldn't find a permanent solution for the issue. As many people recommended above, I was able to add new fields after multiple attempts.

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i found the reason why this happens this error, the designer has a maximun of 50 elements in each section, so if you try to insert more than 50 gives you the error. This es for the version 2009

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