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Customer experience | Sales, Customer Insights,...
Suggested Answer

The table grows ActivityPointerBase grows overdimensionally fast.

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The table grows ActivityPointerBase grows overdimensionally fast. In the production environment, the table consumes almost 2 GB more memory than in the test environment.
The test environment was also recently copied from the production environment, which means the environments should be at about the same level.


Test environment: 2,027,453 records
14.624 MB
Production environment: 2,051,935 records
16,607 MB

Assuming the test environment, however, 1 GB of data should only come about with 2,027,453/14.6 = approx. 140,000 more data records.

While according to the current state even 2 GB more is used for only 24,482 records.

Even more curious is the case that only 2,700 records have been added recently and for that about 1 GB of storage space has been added.

Why is the table growing so much in memory even though so few new records have been added?

I have the same question (0)
  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    Do you have integration enabled in your production? I bet it could be the email entity.

  • Community Member Profile Picture
    on at

    Sorry, I don't know what you mean by integration.

    However, I noticed something else strange.

    As you already guessed, quite a few e-mails were added on the one day with the large increase. After another day the storage space has been reduced from the original 1 GB additional storage to 500 MB additional storage.

  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    I'm sorry for the confusion. I missed the word 'E-Mail' when I replied. Do you have email integration enabled in your instance? I would recommend to check the capacity in your power platform admin center - docs.microsoft.com/.../capacity-storage

  • Community Member Profile Picture
    on at

    E-Mail Integration is enabled in both Systems, so it should be the same for the systems.

    I checked the size of the ActivityPointerBase in the capacity section of the power platform admin center  this is where i got my data from.

    Testsystem:

    pastedimage1642155492788v1.png

    Prodsystem:

    pastedimage1642155550613v2.png

  • Suggested answer
    Arjan ter Heegde Profile Picture
    37 on at

    Emails in Dataverse are now stored in blob storage. See my blog for more information:

    https://arjanterheegde.nl/2023/06/12/emails-in-dataverse-are-now-stored-in-blob-storage/

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