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Finance | Project Operations, Human Resources, ...
Unanswered

Closing Balance Report Not Printing Automatically After Bank Reconciliation

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Posted on by 89

Previously, when completing a bank reconciliation from the Reconciled Bank Transaction screen, I would receive three reports automatically: the Errors Report, the Reconciled Transaction Report, and the Closing Balance Report. However, I’ve recently noticed that the Closing Balance Report no longer prints automatically. Instead, I now have to manually print it from the Reconciliation Report Setup window.

I found a potential solution in the Extract Setup window, where there is a checkbox for "Produce Closing Balance Report on Reconcile." However, when I select this checkbox and click OK, the window closes, and the changes aren’t saved upon reopening the Extract Setup window.

Has anyone else experienced this issue, or does anyone have suggestions for resolving it?

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  • BJ-09051414-0 Profile Picture
    407 on at
    Hello,
     
    This doesn't sound like the GP Bank Reconciliation. Are you using Nolan Advanced Bank Rec or a different third-party Bank Reconciliation? If so, you will likely find an answer on the forums for that product. 
     
    There might be some partners on here that are familiar with it once we know what product you are using and can maybe chime in then once it has been determined what product you are using.
     
    Below is a link to Nolan.
     
     
    I hope this points you in the right direction.
     
    Thank you!
     
    Brandon

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