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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Payment Journal will n...
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Suggested Answer

Payment Journal will not post credit memos applied to payment

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Posted on by Microsoft Dynamics ... 197
i have created a payment journal entry that has both invoices and credit memos applied to it.  It creates the remittance, and the EFT but will not post the payment.  I get this error... The total amount to apply on applied documents must be adjusted as it currently exceeds the total amount of the document being applied.
 
There are no payment file errors
The applies balance. 
 
 
Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Grigorios Mavrogeorgis Profile Picture
    Grigorios Mavrogeorgis 2,313 Super User 2026 Season 1 on at
    Hi, that error come from how the payment line validate the applied amounts, not from the EFT side.
    Your payment line is 739.20 but inside the application you also put the 2.320 invoice together with the 2.320 credit memo that net to zero. BC look at the gross amount being applied on the documents and it exceed the payment line amount, so it block.

    What I do in this case is take the credit memo out of the payment. Apply the 2.320 credit memo against the 2.320 invoice separately first - on the Vendor Ledger Entries, Process, Apply Entries, set applying entry and post the application. That nets them to zero with no payment. Then your payment journal carry only the two 369.60 invoices = 739.20 and it post clean.

    So the remittance/EFT is fine, it is the credit memo sitting inside the same payment that trip the check, as far as I know
     
    Hope this hels.
     
    ✅ Tick the checkbox below to mark the answer as verified, if it helped resolve your question.
     
    Regards
    Gregory Mavrogeorgis
     
  • Microsoft Dynamics GP forum Profile Picture
    Microsoft Dynamics ... 197 on at
    But I need the application to show on the remittance, so the vendor knows we cleared it.  What if the apply of the Credit memo has nothing to do with that invoice.  I just need to take the credit.  Applying separately is inefficient.   I don't see the issue with the amounts the applied equals the amount being paid.  Are you saying it only looks at the invoices being applied and not the credit memo?

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