Specify Return Action

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Posted on by D R Sahu

Hello everyone,

When I am creating a Purchase Return, while doing the "Product Receipt" am getting an Error saying (Specify Return Action).

Here I can assign the return action in the setup tab below the Item Line.

Here My question is this error didn't come all the time of the creation of the Purchase return order. Why it did not come all the time??? Or why this error comes???

Below Error appears in my system.

Thanks in advance for your time

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AliceBarendregt 1,470 on at

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Hi,

Could it be that a default return action was defined earlier via the procurement and sourcing parameters form? If you don't want to specify the return action manually you could define a default return action via the latter form.

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D R Sahu on at

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Hello Alice,

Thanks for your response.

How could I define a default return action via the latter form? Actually, I am new to this Dynamics. If you can elaborate It ll very much helpful for me.

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AliceBarendregt 1,470 on at

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See example below.

If no return action has been configured yet, right click on the return action field and hit view details. This will allow you to configure a new return action.

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D R Sahu on at

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Thank you So much Alice for your time & help.

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Big Dahdy P 42 on at

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Hello,

You can also resolve this issue by specifying the return action value on the PO line of the item specified in the error massage.

Highlight the PO line with the item number specified in the error message

Expand PO line details fasttab

Specify the return action value (see image below)
Submit PO and Post product shipment after PO confirmation.

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