Can't delete Credit note sales order

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Posted on by Abdulla Magdy 1

Hello Dears,

Scenario of my issue:

1. I've created a sales order then made a line with an item which has taxes on it.

2. Then I've adjusted the tax amount Overriding the calculated sales tax.

3. Invoiced the sales order.

4. Created a new sales order then made a credit note.

"Let's think that sales order created by mistake so I want to delete it".

5. Tried to delete the sales order this error message appeared "Sales order: N-00047956 Item number: 20110911N Remove adjustment of sales tax amount" and refusing to delete.

That's all

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KK-365 1,010 on at

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I believe this is not related to Dynamics 365 Customer Engagement Sales.

You may want to raise it in right forum.

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Abdulla Magdy 1 15 on at

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Yes you are right it's D365 Dynamics F&O Issue

Thanks I'll post it in the right forum

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