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Microsoft Dynamics AX (Archived)

Confused: 2012 R3 or 365 on-premises

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Posted on by

Hi

We wish to move to AX.

However

  • R3 has a reputation to be the most stable release.
  • 365 on-premises I not (or just) released, I am not even sure how licenses are sold yet.

What should we do ?

  • Rush R3 ? 
    • Is R3 going to evolve or is 365 on-premise the evolution of R3 ?
  • Rush R3 then migrate ?
    • Is the migration to 365 on-premise heavy ? At what  price ?
  • Wait for 365 on-premise ?
    • When will it be available ?
    • Is stability as good as R3 ?

Would someone please advice ?
Going to R3 seems easier (more stable, and the microsoft partner we would work with seems more used to it) but we would not benefit of all the 365 features...

Regards

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  • Konrad U Profile Picture
    804 on at

    From my experience converting and supporting AX 2012 R3 I would suggest waiting for Dynamics 365. I have found R3 to be anything but stable. Conversion from older releases was just about impossible forcing reimplementation in our case. Changes in the UI from AX 2009 in grid handling and the ribbon menu have been big usability issues. Refactoring in a lot of the objects has created problems as well both in opening holes in function and making customizations difficult to port.

  • Martin Dráb Profile Picture
    237,805 Most Valuable Professional on at

    I have no specific advice for you, nevertheless clients I know don't have such problems with AX 2012 R3. Regarding upgrade, it used to be a real pain point, although it also greatly depends on whether customizations were written in the right way. The upgrade from AX 2012 to AX 7 is much easier than between previous major versions.

  • Community Member Profile Picture
    on at

    Thanks.

    For now it's hard to evaluate from my POV if the customizations will or will not be written the right way.

    About AX7 / 365-for-operations on-premises.

    Is the solution sold right now or is there a milestone about it on microsoft schedule ?

    I see the on-premises (or potentially hybrid) solution NOT being pushed at all my microsoft.

  • Verified answer
    Vilmos Kintera Profile Picture
    46,149 on at

    Dynamics 365 for Operations (AX 7) is about 80% the same code as R3, with some of the new features of the Visual Studio .Net environments' more advanced language structure, and also flattening out some of the AOT objects like Tables, Fields so it can be represented as source-code.

    The transition due to the above for a code-upgrade is smooth, but if you implement a lot of heavily customized forms and logic yourself, changing the User Interface to be the browser-based version can be challenging.

    Also there is no direct data upgrade path from 2012 to 7 as of now, you can only import master data using the Data Entity framework (DIXF).

    Microsoft is also working on a "hybrid cloud" release for AX 7 to work towards making it hostable on-premise, but that will most likely can down some parts of AX like it happened around parts of the Financials. It will be out in the wild in multiple stages, starting with Warehousing if I remember right.

    The current standpoint is that on-premise implementation is based on AX 2012 R3, and it is a very stable, mature product.

  • Konrad U Profile Picture
    804 on at

    Our experience was both related to issues with 2009, that accumulated quite a bit of dirty data over its lifetime, customizations (written fine but not accounted for well in conversion), 2009 simplicity (always nice), and the integration of the R3 features with 2012 along with the refactoring that it entailed.

    If you are starting from scratch loading data via DIXF you might get a clean start in either release but conversion from 2012 R3 to V7 via DIXF will still be a lengthy, costly solution if you do not do it yourself. On premises sounds great but there is a lot to manage in any release of AX and paying for Microsoft to support that is expensive but probably worth the cost especially with Dynamics 365.

    It also depends on the size of your user base and how many features you implement. Naturally you also need a very good partner given the span of the product and somewhat iffy documentation to help you avoid pitfalls and bad choices. As an example we were going to go to AX 2012 R3 specifically because of advanced warehousing to support an automated storage and retrieval system and then ended up not using it.

  • Vilmos Kintera Profile Picture
    46,149 on at

    Please make sure you evaluate and mark helpful answers as verified to set the topic as resolved, help the other users with similar questions, and also respect our time spent on coming back to you.

  • Verified answer
    guk1964 Profile Picture
    10,888 on at

     My key advice is re-implement rather than upgrade. Then you can take full advantage of the new frameworks particularly for COA dimensions and WMS. The work, pain and cost to convert legacy date is just not worth it and is better invested in the future than the past.

    Ax2012 R3 will be around for at least another  4 years and as most of the functionality is common then I would expect ongoing updates to Ax 2012.

    There are advantages to a cloud deployment and disadvantages.

    You have to consider how much the new technology stack can benefit you e.g CRM features.. How much will a web ui multi platform system benefit your particular industry?y  e.g. how many user are mobile, or office based?.

    You may already have sunk costs in licenses and hardware that you cannot easily write off. 

    You will save BREP, electricity etc. immediately on the cloud  but you will also have an immediate, and on going subscription  cost to pay -   and its named user not concurrent with a minimum of 20 enterprise users  so even with a discount against your existing licenses this will be an immediate cost to bear. But no more AOS to buy, no need to buy a store server every time you open a new retail outlet, low cost team users.

    Do you use Office 365 ? If so then a seamless experience with DMO365 will be attractive.

    How much data needs to go to the web? How often do you update data? what volume of transactions'. Do you have heavy month end printing loads e.g. utility company.

    You may also  have additional costs to use the cloud - internet bandwidth, azure express route to reduce latency, additional environments for test, storage space for back ups etc.

    Another factor is how much customisation and interfacing. Ax 2012 R3 considerably changed the database table structures  and introduced the record id. In DMO365 you don't have direct access to the Production server so code moves have to be managed by coordination with Microsoft, and that will not always be at your convenience. If you have diverse LOBs, and multi tax regimes, payrolls then you may need to regularly update code.

    At Ax 2012 licenses were changed to named user with roles tied to security, and are subject to audit  and you will need time to get your brain around how that differs from Ax 2009.

    don't forget to also look at compatibility with e.g.SQL versions, WIndows versions etc. If on premise and re-implementing then also look at beefing up your server, and upgrading SQL database.

    Don't forget to allow time for training and testing there are many additional features introduced at Ax 2012/DMO3654, e.g WMS, Call Centre, Process Manufacture......

    Microsoft clearly has a strategy to move all customers to the cloud so expect them to encourage that, but they can still guide you through the licensing etc.  Its already starting to sound complex, and it is, and you should discuss in depth with a reputable partner.

    There are new security challenges with a web ui - so the Ax7/DMO365 Ax on premise story changed  last year from azure technology stack to - some more limited offline synchronization for some features only - there at hints that a new  announcement will be made around June about the option to have a private cloud with option whether or not to sync data.

     

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