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Customer experience | Sales, Customer Insights,...
Answered

Convert an existing product to a bundle and not a Kit

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Posted on by 458
Hi there all.
I have dived deeply in product catalog to solve my problem.
There are some existing products in my CRM365 CE that I would like to convert them to bundles.
These products now have some options(Product Association) which some of them are optional and the others are mandatory. Cause of this I can not use kits.( As you know all product associations in a kit are mandatory, and not optional)
There is button in ribbon of product record form named : convert to kit; but as I said these are some optional associated products.
I do not want to add new bundles with new product ID, but convert existing products to bundles.
Is there any way?
 
 
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  • Verified answer
    Hamza H Profile Picture
    1,807 on at

    No, you cannot convert an existing product to a bundle in Dynamics 365. You must create a new bundle—existing products can’t be changed to bundles, and product IDs can’t be reused.

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