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How to undo a Request change on a Purchase order

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Posted on by Finance and operations

Hi,
We have a PO (big amount) that was fully approved and at the end, a user has by error enabled the Request change but didn't press Submit button.
Since we don't want to sent again this PO for a full approval to get it confirmed, is there any way how to undo this request change ?

I tried to submit then recall, the status changed from In review to Draft but cannot be confirmed (the button Submit is back)

Thank you !

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saurabh bharti 15,039 Moderator on at

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RE: How to undo a Request change on a Purchase order

Hi Kamel,

You can use "Re-approval" policy. Using this if you will submit again it will not go for approval, it will get completed automatically.

1. Create policy

2. Add condition to workflow

read here in detail

exploredynamics365.home.blog/.../

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Finance and operations on at

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RE: How to undo a Request change on a Purchase order

HI André Arnaud,

Thank you for your prompt response.

The scenario we are facing is: a user has accidently cliqued on Request Change button but no value was changed on the PO and we not looking to modify any attribute in this PO, we are looking on how to avoid this PO to be approved again with all the managers and executive since they have already approved and nothing has change since

Thank you !

kamel.

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André Arnaud de Cal... 299,026 Super User 2025 Season 2 on at

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RE: How to undo a Request change on a Purchase order

Hi Kamel,

There is (functionally) no option to revert the change request. The standard application requires a re-approval. You can consider a customization. Note that if the user changed values on the order, the application is not aware of how to revert them to the original values before the order got approved. Only certain fields like quantity, price could be found in the confirmation. E.g. the Tax related settings are not stored in the order confirmation tables.

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