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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to create a custom...
Customer experience | Sales, Customer Insights,...
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How to create a custom record using Real-time marketing journey?

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Posted on by PavanKumar K 13
I have created one custom journey in Real-time journey and set that custom journey on contact update trigger.
here, how to create a custom/system entity record?
 
Is it possible?
  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 705 Super User 2025 Season 1 on at
    How to create a custom record using Real-time marketing journey?
    Hi, 
     
    if I understand correctly yout want to create a new record from within a customer journey in Realtime?
     
    You could create a new custom trigger and add this to the point of your customer journey where you want to create the new record. Then the trigger will start a PowerAutomate in the background that creates the record.
     
     

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