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Customer experience | Sales, Customer Insights,...
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Plugin on "All Entities" not firing

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Hi Everyone,

i have a D365 CE environment migrated from on-prem to on-line a few months ago hosting a bunch of plugins.

Two plugins are triggered on any entity (primary entity = NONE) on GrantAccess and RevokeAccess messages and they worked until today, when i edited the plugin steps in order to run synchronously because of a deadlock issue on POA table when multiple instances of these plugins were run together asynchronously. Suddenly plugins completely stopped firing (no code issues).

I tried to revert to async mode, but still the plugins don't fire.

Said that, i started testing a bit registering plugin steps on all entities (primary entity = NONE):

  • With "Create", "Update", "GrantAccess", "RevokeAccess" plugins won't start at all;
  • With "Associate / Disassociate", fortunately, plugins will start (for what i know, these messages work only without specifying a primary entity);

There is some known limitation on "common" plugin messages that prevents them from working with "all entities" registered steps?

I hope someone can help me understand this issue.

Thanks in advance.

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