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Finance | Project Operations, Human Resources, ...
Suggested answer

Unable to create Purchase order from Release approved purchase requisitions.

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Posted on by 800

Hi,

One of the user having full permission to Procurement and sourcing and AP modules but when user trying to create PO from  "Release approved purchase requisitions" from .

PO is creating and showing the PO number on info window but when I am going to All PO's it was not showing .. Not even from Table. Can some suggest us what permission required to create PO from Release approved purchase requisitions from

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Hello kvnkk,

    Please make sure no customization is creating any impact here.

    If there is no customization involved; then better case log to Microsoft for this.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • kvnkk Profile Picture
    kvnkk 800 on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Dear Sourav,

    we have tried with Buying agent role even though its not working.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Hello kvnkk,

    Would like to know if you are able to go through this case as suggested by adding the Buying agent role.

    Kindly check and update us.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • kvnkk Profile Picture
    kvnkk 800 on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Hi Sourav,

    will check and update you.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Hello kvnkk,

    Is this sorted out or still have any challenge left? Are you facing this in all environments (Dev, Test and Prod)?

    Can you check after adding the Buying agent role to the user if this is working fine.

    If you are the system admin person and still not able to see the released PO in the "All purchase orders" form, then better log a case to Microsoft.

    Kindly check and update in this forum.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • kvnkk Profile Picture
    kvnkk 800 on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Mostly we used strand roles  and i am in to development. Checking different ways.. when I am debugging the code every thing looks fine.. but when  I checked in table not able to find the record.

    This is the main duty which handles the process "PurchReqOrderFromRequisitionMaintain" and the role is "Purchasing manager".

    But some how its not working..

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Hi kvnkk,

    If the system admin user can do things then this issue must be related to the roles that you have assigned.

    Do you use standard roles only or do you also have custom ones?

    For AX2012 you - or one of your development colleagues - can possibly have a look at the security development tool to get the roles with the correct rights created / adjusted.

    Best regards,

    Ludwig

  • kvnkk Profile Picture
    kvnkk 800 on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    With Admin rights its working fine and we have assigned specific roles like below

    Purchasing Manager

    Purchasing agent

    Purchasing agent- public sector

    AP clerk

    AP clerk Payments clerk also we have given many other roles. User able to create direct PO.

    @Ludwig Reinhard  :- There is no adjustments, just converting to PO by using below button:-

    0363.PO.png

    I just placed info and getting record id and Purchase id, but its not available in table . I think some how data getting roll-backed.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,494 Super User 2025 Season 1 on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Hi kvnkk,

    Is it only happening for this user? Was it an incident or is it reproducible also in a test environment?

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Unable to create Purchase order from Release approved purchase requisitions.

    Hello kvnkk,

    Can somebody with user admin rights see the newly created PO?

    What adjustments have been made to the PO creation?

    Best regards,

    Ludwig

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