Hi All,
In our process, we create a record in the Contact entity, then a separate record is created in the Account entity. There is a cross-over in fields between these two records, that is the First Name, Last Name and Email address. This means that once the Contact record has been created, the user would then create the Account record and re-enter the same information.
This is obviously extremely time consuming when you are repeating this process multiple times within a day. Is it possible to auto-populate these fields in the record within the Account entity based on the record created in the Contacts entity? and how would you do this?
Many thanks