Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Autopopulate fields by linking record to different entity record

Posted on by 5

Hi All,

In our process, we create a record in the Contact entity, then a separate record is created in the Account entity. There is a cross-over in fields between these two records, that is the First Name, Last Name and Email address. This means that once the Contact record has been created, the user would then create the Account record and re-enter the same information. 

This is obviously extremely time consuming when you are repeating this process multiple times within a day. Is it possible to auto-populate these fields in the record within the Account entity based on the record created in the Contacts entity? and how would you do this?

Many thanks

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Autopopulate fields by linking record to different entity record

    You can create a simple workflow or a power automate which triggers on the create of contact and just create an account record:

    pastedimage1611859102685v1.png

    and map all the required fields from contact to account:
    pastedimage1611859213041v2.png

  • Charan Raju C R Profile Picture
    Charan Raju C R 3,155 Super User 2024 Season 1 on at
    RE: Autopopulate fields by linking record to different entity record

    Hi Shibuya,

    How is Contact and Account entity related? or what type of relation is between Contact and Account?

    If you're trying to create an Account to link Contact as a Primary Contact, built-in field mapping feature cannot be used. You can implement javascript onload of the form to populate the First Name, Last Name and Email Address from related Account lookup already selected.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans