Contact web form has one entry for email address per contact. A contact has three email addresses. Do you have to setup multiple contact for the same person using a different email address for each form?
In the past you could have three email addresses for the same person.
Best regards
Christopher
Answered perfectly. Thank you
Hello Scott
Thanks for taking the time to reach out and answer my question. I really appreciate you doing so.
I have contacts that use a variety of addresses. I suspect it rather depends upon the device they are using at the time. What I want to do is track their emails but respond using the primary address so the solution you propose should achieve this.
Have a fabulous weekend.
Best regards
Christopher
Hi Chris,
There are three email fields that you can add to the contact form (Email, Email Address 2 & Email Address 3) - these will be used to resolve email addresses - but you can only ever send emails from the emailaddress1 field. See technet.microsoft.com/.../dn531185.aspx
If you want to be able to send an email to 3 different email addresses then you will need to create 3 contacts - and link them together perhaps using connections so you know that they are the same person.
Hope this helps
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