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Remote Assist forum
Answered

Share Remote Assist Experience with multiple Hololens

Posted on by 15

Two or more technicians are on the field, each with his Hololens.

They're wotking together on an equipment and they need remote assistance.

Using D365 Remote Assist the join a meeting sharing their issue with a specialist remotely connected.

If all the field technicians used Remote Assist anf join the same meeting, it would be nice if the can share the environment anchor ad experience.

The remote specialist can switch from one point of view to another and add holographic annotations that actually are indipendent (the annotation made on the subjective of a user remain visible only to that user) but could be great if these were shared because all the devices are in the same environment.

If two or more devices were used in the same environment, why don't share the holograms using the same spatiaòl anchor?

At the end it's something like "Spectator view" but within D365 Remote Assist.

Thank you.

Simone B.

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  • Verified answer
    Nya Profile Picture
    Nya 29,050 on at
    RE: Share Remote Assist Experience with multiple Hololens

    Hi Simone,

    If it is an unsupported feature, it is recommended to post it to Ideas forum. It allows other users or MS to see your proposal and they can vote for it to drive it to be improved.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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