Hi Team,
We have captured an external enquiry form and linked it to Dynamics Marketing form landing page in Marketing Dynamics.
The form is set to update contacts and leads.
But the form matching is not working for contacts and it is creating duplicate contacts.
I have created the contact matching strategy with attributes first name, last name and emailaddress1.
Even changed the contact matching strategy to just email but it still creates duplicate contacts which is not desirable.
Could you please advise what steps i can take to fix this issue?
Thanks