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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Report Resource and utilization

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Posted on by 5

Hi, I have a question, I know there is a utilization report in Dynamics 365 Field Service, but I am working on a Power Bi because I can manage the report and create new visualizations, but I need to know how many working hours are specified for a resource, there is an entity that is calendar rule that is related to bookable resource but there is no data of the hours, there is some entity that gives me the information of the hours to create the measures.

  • Leco Lv Profile Picture
    Microsoft Employee on at

    Hi partner,

    Do you want to ask about powerbi? If so, please repost your question in the powerbi community to get more help.

    Home - Microsoft Power BI Community

  • Francesco Lopez Profile Picture
    5 on at

    The utilization report in Dynamics 365 Field Service is made in Power Bi, but I need to know how many working hours are specified for a resource, there is an entity that is calendar rule that is related to bookable resource or maybe another entity has that info.

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    You can get this information from the Web API. You either can do it by reading the calendars or by the availability.

    A few of my references here:

    community.dynamics.com/.../1231551

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