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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Report Resource and ut...
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Report Resource and utilization

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Posted on by Francesco Lopez 5

Hi, I have a question, I know there is a utilization report in Dynamics 365 Field Service, but I am working on a Power Bi because I can manage the report and create new visualizations, but I need to know how many working hours are specified for a resource, there is an entity that is calendar rule that is related to bookable resource but there is no data of the hours, there is some entity that gives me the information of the hours to create the measures.

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: Report Resource and utilization

    You can get this information from the Web API. You either can do it by reading the calendars or by the availability.

    A few of my references here:

    community.dynamics.com/.../1231551

  • Francesco Lopez Profile Picture
    Francesco Lopez 5 on at
    RE: Report Resource and utilization

    The utilization report in Dynamics 365 Field Service is made in Power Bi, but I need to know how many working hours are specified for a resource, there is an entity that is calendar rule that is related to bookable resource or maybe another entity has that info.

  • Leco Lv Profile Picture
    Leco Lv on at
    RE: Report Resource and utilization

    Hi partner,

    Do you want to ask about powerbi? If so, please repost your question in the powerbi community to get more help.

    Home - Microsoft Power BI Community

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