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Microsoft Dynamics AX (Archived)

Posting Period Issue

Posted on by Microsoft Employee

Hi all,

If you could please validate the following scenario and help.

Previous Fiscal Period (PFP): July - Status : OPEN - ALL

Current Fiscal Period (CFP) : August - Status : On Hold - ALL

We are in the CFP(August) which is on hold so no one can post any thing in August. But when one of our users tries to post some Invoices to PFP(July). Some are posting without an error and some give an error "Fiscal period August is not open" . The invoices are identical, same issue with production order, Purchase orders.

Our temporary solution is to open CFP(August), which lets the users post in PFP(July). I've test identical POs, Invoices and it does not make sense.

HELP!

Thanks,

Mohsin

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Posting Period Issue

    Hi Everyone,

    So we figured out the issue with our Production orders.

    It requires a HotFix Release: KB2914785

    We are still working on figuring out the rest of the Posting Period issue.

    Thanks,

    Mohsin Kamal

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Posting Period Issue

    Hi Mohsin,

    I don't think that the session date is responsible for what you experience and would suggest that you get a developer involved who can help you with that issue.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Posting Period Issue

    Hello all,

    Question,

    What part in AX does the Session Date & time not impact if it's changed?

    Thanks,

    Mohsin 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Posting Period Issue

    Hi Emad,

    I have verified and we do not have Automatic settlement enabled.

    Thanks,

    Mohsin Kamal

  • Suggested answer
    Emad Akhtar Profile Picture
    Emad Akhtar 60 on at
    RE: Posting Period Issue

    Hi Mohsin,

    Do you have Automatic Settlement enabled in Accounts Receivable parameters > Settlement tab > Automatic Settlement?

    If yes then system is probably trying to settle this invoice with another payment or credit note as per current date.

    You can check check Automatic Settlement and try.

    Best Regards,

    Emad Akhtar

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Posting Period Issue

    Hi Mohsin Kamal,

    What you describe sounds strange and I would thus suggest that you try to debug the issue with the help of a developer.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Posting Period Issue

    Hi Everyone,

    So the day 2 was never resolved. I tried invoicing multiple SOs and the same issue came up again.

    It's like i mentioned previously, some SO are posting and some are not.

    We have checked the timezone and the users are in the same zone.

    the dates have been verified, Created date and Due date are the only ones falling in August but if some are posting with August date and some are not, there is a different issue.

    so to update Day 3, August is still closed and July is open ; some SO are posting to July and some are not.

    Thanks,

    Mohsin Kamal

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Posting Period Issue

    Hi Mohsin Kamal,

    Can this be a time zone related issue?

    Is your AX running in the same time zone where are you located or on a server in a foreign country?

    Have you checked the time zone that is set up for you legal entity in the organisation admin module?

    Best regards,

    Ludwig

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