Record of website entity is not shown in assist edit tool on Marketing email Design

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Posted on by Ai Le

Hello everyone,

I use assist edit tool to add dynamic value.

I choose Static and then choose website. System doesnot show record as below image:

Please teach me this case.

Many thanks!

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Ai Le 35 on at

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Thank @Vincent

We did like your solution

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Ai Le 35 on at

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Hi Clofly,

I think that is entity of Portal, since I didnot create that entity

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Vincent Groenheijde 205 on at

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Hi Ai Le,

In this situation I have created an extra field on the Content Settings entity. Make the field Format URL

After adding the field you can populate it in content settings

Then in the email you can add the website url field, it took some time to load in the editor.

After selecting the field it will show up in the email.

Now you can do a test send and you'll see the populated field from the content settings will show up.

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cloflyMao 25,210 on at

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Hi Ai Le,

Is "Website" a custom entity which is created by yourself?

Did you check that any "Website" entity record existed in the system?

Try to add expression manually on your email to test whether dynamic content works:

Format

{{Entity Logical Name(guid).field logical name}} e.g: a specific account record with its name {{account(1ece5cd4-ae56-e711-abaa-00155d701c02).name}}

Regards,

Clofly

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Ai Le 35 on at

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Hi Vincent,

I couldnot find Website URL in Content setting.

So I am find solution to default website URL of company.

Do you have any idea?

Thanks

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Suggested answer

Vincent Groenheijde 205 on at

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Hello,

What are you exactly trying to achive?

I have checked in my environment and have the same behavior. The behavior of a static records will look to the contact entity.

I think what you might try to achive is a website link?
Select the text you want to link to and click on the hyperlink symbol

After that you can select the link and choose if you want to track it.

Hope this helps what you want to achive otherwise just send a reply and I will follow up on it.

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