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Session Id : F0GhifN/O7k+h/JDIdkvPh
Finance | Project Operations, Human Resources, ...
Answered

Connect to Regulatory Configuration Service on D365 Dev VM failed "The authentication process was not successful. Please contact your system administrator"

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Posted on 1 Feb 2023 09:35:29 by 412

Dear Sir

I have registered my account on RCS service already.

But when I click open to connect to RCS is failed.

"The authentication process was not successful. Please contact your system administrator"

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Please help to suggest

  • Tanyaboon Profile Picture
    412 on 03 Feb 2023 at 07:33:20
    RE: Connect to Regulatory Configuration Service on D365 Dev VM failed "The authentication process was not successful. Please contact your system administrator"

    Thank you very much for your suggest, André Arnaud de Calavon.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    292,884 Super User 2025 Season 1 on 02 Feb 2023 at 07:04:37
    RE: Connect to Regulatory Configuration Service on D365 Dev VM failed "The authentication process was not successful. Please contact your system administrator"

    Hi Tanyaboon,

    The prerequisite is mentioned on Microsoft Learn: Get started with Tax Calculation - Finance | Dynamics 365 | Microsoft Learn

  • Tanyaboon Profile Picture
    412 on 02 Feb 2023 at 05:43:54
    RE: Connect to Regulatory Configuration Service on D365 Dev VM failed "The authentication process was not successful. Please contact your system administrator"

    Hi André Arnaud de Calavon

    Thank for your suggestion.

    May I asking you for the RCS information document that explain about the environment ?

    I would like a document for discuss with our customer.

    Thank you very much.

  • AndrĂ© Arnaud de Calavon Profile Picture
    292,884 Super User 2025 Season 1 on 01 Feb 2023 at 23:03:09
    RE: Connect to Regulatory Configuration Service on D365 Dev VM failed "The authentication process was not successful. Please contact your system administrator"

    Hi Tanyaboon,

    The connection to RCS is supported for Tier2+ environments. These are UAT and production environments in a customer project.

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