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Customer experience | Sales, Customer Insights,...
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Branch Logic no longer able to affect likert questions?

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Posted on by 5

I have a large survey built back in early 2021 that uses a series of likert questions, and branching logic to show/hide individual likert question 'rows' based on response values in the first questions. Basically lots of down-stream dependency.

When I try now to add a new advanced logic rule, the option to show/hide the individual 'rows' is no longer there I can only show or hide the entire question (the parent question). The pre-existing rules all function normally and are all there just like before, confirmed by hovering over the action description in the rule list - however they can no longer be maintained.

Is this an intentional deprecation by MSFT or has something in permissions or licensing gone awry??

I have the same question (0)
  • Ram Prakash Duraisamy Profile Picture
    2,289 on at

    Hello TerryJohnson,

    Am also facing the same issue.

    Intially i can able to do the same but now I can only see Display Logic and Skip Logic in place :(

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