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Customer experience | Sales, Customer Insights,...
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Error when i refresh form in dynamics crm

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Posted on by 235

Hallo everyone

i become an error when i click on the refresh button in Quote Entity. the Problem does not happen in every record. here is the error Text:

TypeError: Unable to get property 'getValue' of undefined or null reference at initializeFields

(https://.crm4.dynamics.com/%7b637228466560015635%7d/webresources/Sales/QuoteDetail/QuoteDetail_main_system_library.js:1:8424) at FormOnLoad (https://.crm4.dynamics.com/%7b637228466560015635%7d/webresources/Sales/QuoteDetail/QuoteDetail_main_system_library.js:2:11491) at mp.prototype.executeFunction (https://.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.476-2003.4:1429:2767) at mp.prototype.execute (https://.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.476-2003.4:1429:2419) at up.prototype._executeIndividualEvent (https://.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.476-2003.4:1426:19561) at up.prototype._executeEventHandler (https://.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.476-2003.4:1426:18254) at execute (https://.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.476-2003.4:1426:15493) at O.prototype._executeSyncAction (https://.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.476-2003.4:881:688) at O.prototype._executeSync (https://.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.476-2003.4:881:294) at O.prototype.executeAction (https://.crm4.dynamics.com/uclient/scripts/app.js?v=1.4.476-2003.4:881:150)

  • Verified answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Error when i refresh form in dynamics crm

    Hello,

    It seems that OOB script is missing one of fields. I would recommend to find a record on which you can reproduce the error, open browser developer tools and troubleshoot that script - Sales/QuoteDetail/QuoteDetail_main_system_library.js and specifically FormOnLoad method.

    You can check my video on how to troubleshoot JS if you have issues with it - www.youtube.com/watch

    Once it's clear what field is missing just put it to the form and publish changes.

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