Start Customer Journey after Email activity in Real Time Marketing

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Posted on by Ferdinand Ganter

Dear community
I have a question about the activities and the RTM trigger associated with them. Is it possible to trigger a journey based on an activity? For example, if the contact responds with an email and this is tracked to dynamics?
After the email is tracked to a Lead, I want to write an email to it

Thanks
Ferdinand

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Leco Lv on at

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RE: Start Customer Journey after Email activity in Real Time Marketing

Hi partner,

Hope it helps: learn.microsoft.com/.../real-time-marketing-custom-actions