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Finance | Project Operations, Human Resources, ...
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Debit adjustment release issue

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Posted on by 18

Hello,

I am exporting expense report to Dynamics SL Voucher and Adjustment screen as 'Debit Adjustment' type. But after releasing it is showing status as 'partially released' and in log file it is showing error message as below

'Processing: Module: 'AP' , Batch: '000295'
An unexpected error has occurred while releasing batch '000295' . Please contact Microsoft Support for assistance with this batch. Release has been cancelled.

Please confirm , how can we get the exact error message?

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  • Brian_IL Profile Picture
    719 on at
    RE: Debit adjustment release issue

    This entry looks like it is in the test database. The screen shot shows $400 batch totals and a single document for $400, but no GL account distribution appears in the grid area. The rule for a batch to release is the batch totals = sum of documents and each document = sum of transactions.

    You could confirm this problem by querying the Batch, APDoc, and APTran tables for this batch in SQL. The APDebug script will also provide a summary of the intermediate checks run during a batch release, which helps identify any specific problem.

  • Brian_IL Profile Picture
    719 on at
    RE: Debit adjustment release issue

    This entry looks like it is in the test database. The screen shot shows $400 batch totals and a single document for $400, but no GL account distribution appears in the grid area. The rule for a batch to release is the batch totals = sum of documents and each document = sum of transactions.

    You could confirm this problem by querying the Batch, APDoc, and APTran tables for this batch in SQL. The APDebug script will also provide a summary of the intermediate checks run during a batch release, which helps identify any specific problem.

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