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Hello,
Is there a way to set the default font in dynamics emails for customer service?
Hi @CEklx,
I would suggest that you click on the following link:
docs.microsoft.com/.../customer-service-hub-user-guide-email-font-admin
Thanks
shilpa
Hi,
Please navigate to the Table you are using, in this case, it's Email:
Choose the form you need to use:
Please click Switch to classic:
Double-click this area:
You need to configure properties for Rich Text Editor Control:
Please enter the URL of the web resource you created:
This web resource is a Json file that contains multiple properties of your Email Rich Text Editor, you can refer to my Json file:
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{
"defaultSupportedProps": {
"font_names":"Brush Script MT/'Brush Script MT', cursive;Calibri/Calibri, Helvetica, sans-serif;Calibri Light/'Calibri Light', 'Helvetica Light', sans-serif;",
"font_defaultLabel":"Brush Script MT",
"fontSize_sizes":"8/8px;12/12px;20/20px;32/32px",
"fontSize_defaultLabel":"20",
"stickyStyle":{"font-size":"20px", "font-family":"'Brush Script MT', cursive"}
}
}
This is my test result:
For more details on how to create a Json file to configure fonts, please refer to this official documentation:
docs.microsoft.com/.../rich-text-editor-control
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Frank Gong
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