web

You’re offline. This is a read only version of the page.

Dynamics 365 CommunityForums Finance | Project Operations, Human Resources, ... Workflow Setup for Dep...

Finance | Project Operations, Human Resources, ...

Answered

Workflow Setup for Department Head

(1) Share

Report

Report

Posted on by Hayan Said

280

Dear All,

I am having an case where the workflow that I have setup is having a organization Hierarchy that ends up with Head of Department, however sometimes the transaction is initiated by the HOD so i am getting an error is that there is no User that the HOD is reporting to.

please advise how to fix such issue, also is there a way that i can make use of the Department manager Field in the department Form. (Noting that Department is NOT a Dimension)

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Kevin Xia Microsoft Employee on at

Like (0)

Report

Workflow Setup for Department Head

Hi,

I haven't worked on the solution you proposed, you can try your ideas. You can add conditions to check if the sponsor is the HOD and adjust the workflow accordingly, you can refer to this official document: Configure conditional decisions in a workflow - Finance & Operations | Dynamics 365 | Microsoft Learn . Use the following procedure which is mentioned in the article to configure the properties of a conditional decision.

Best regards,

Kevin

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1

André Arnaud de Cal... 696 Super User 2025 Season 2

#2

CA Neeraj Kumar 569

#3

Martin Dráb 551 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans