web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Freight charge on Sales Order

(0) ShareShare
ReportReport
Posted on by 27

Hi, we sell products/items to customers, and sometimes we charge our customer freight.

We currently using a G/L account to charge customer freight costs.

When a sales order consists of both item and G/L (freight),after fully shipped the order from Warehouse Shipment, the Complete Shipped filed will still show a "No" even all items are shipped.

Is there any solutions to this? Or I should change the way how I charge freight to customer?

Thanks.

I have the same question (0)
  • Suggested answer
    cetas Profile Picture
    230 on at

    Hi,

    Assign "Charge (Item)" as the type in sales line below the sales item line. 

    and go to line and click "item charge assingment" and assign to the line item.salesline19052020.jpg

  • Eric Zhu Profile Picture
    27 on at

    Hi Bala,

    I've done some testing, and I don't think changing the G/L to item charge can solve my issue.

    the Completely Shipped filed still showing No even though my item has been shipped already.

    NO-WORKING.jpg

  • cetas Profile Picture
    230 on at

    hi,

    what is the total quantity in the sales line and how many are you shipping.

  • Suggested answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    Is the G/L Account line is also shipped? Even thought it is not a item it needs to be shipped.

  • Eric Zhu Profile Picture
    27 on at

    1 on sales line and 1 been shipped.

    I use Warehouse Shipment to ship, but it won't pick up the G/L, so the G/L line on sales order showing not shipped, that's why the Completely Shipped showing No.

  • Eric Zhu Profile Picture
    27 on at

    hi Suresh

    I use Warehouse Shipment to ship, but Warehouse Shipment won't pick up the G/L, so the G/L line on sales order showing not shipped, that's why the Completely Shipped showing No.

    Anything I can do to overcome this?

  • Verified answer
    Suresh Kulla Profile Picture
    50,243 Super User 2025 Season 2 on at

    Sorry but you have to do a customization to ship the GL Lines, it cannot be done in standard.  or after warehouse shipment is posted you need post it again from the sales order screen the G/L Lines.

  • LaserCopr Profile Picture
    188 on at

    But that means- customer will get two invoice, one for the items and second one for the freight charge ( GL) ?

    Is there any way to combine both on one invoice - item & freight charge?

  • Suggested answer
    YUN ZHU Profile Picture
    95,681 Super User 2025 Season 2 on at

    Hi, of cource, you can do this. But when you manage the AR, the payers (customers) are merged into one.

    pastedimage1649297272612v1.png

    Hope this will help.

    Thanks.

    ZHU

  • Suggested answer
    Alfredo_Iorio Profile Picture
    1,264 on at

    Hi Eric

    You can only ship inventory using a warehouse shipment. Therefore, any order with G/L, Item charges or service item must be re-shipped through the sales header to be completely shipped.

    One way of solving your problem will be to batch post your sales orders after the posting of the warehouse shipment.

    Here I have an order with a charge, I post the warehouse shipment and I am left with the charge not-shipped

    partially-shipped.jpg

    The order is partially shipped

    partially-shipped-2.jpg

    I run a Batch post job. Note that I have filters so the routine does not try to ship orders that are not supposed to be shipped with this routine

    batch-post.jpg

    The order is now fully shipped, including the freight charge and it can be invoiced as one document

    completely-shipped.jpg

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,606

#2
YUN ZHU Profile Picture

YUN ZHU 931 Super User 2025 Season 2

#3
Jainam M. Kothari Profile Picture

Jainam M. Kothari 773 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans