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Does anyone know how to reverse a return for credit posted to a future period in error?
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Jen
Thanks a lot!
Chuck
You would reverse a return for credit posted to a future period by processing a sales order for the same customer, inventory id, qty, unit price, etc.....and, post this regular sales order to the same incorrect future period - this will create a 'wash' between the two transactions. Then, you can go back into OM and process a new RFC for the correct period.
Kind regards,
Jennifer Spitler
Partner Online Technical Community
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