Finance | Project Operations, Human Resources, ...

Error while create the sales order

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Posted on by Sindhu_rk

Hi Team,

We are trying to create sales order header functionally, which are try to map Dataverse using Dual write.

Issue description: Go to create new sales order > create a record and try to save the record.

Getting error like
Unable to write data to entity salesorders.Unable to lookup msdyn_salesorderorigins with values {PHONE,9047e3cb-4abe-4a88-9621-4ccaf3acd385}.

Could you please advice on this, how could we clear this type of issue

Find below screenshots for reference

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André Arnaud de Cal... 301,053 Super User 2025 Season 2 on at

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Hi Sindhu,

Can you provide us with information what exact setup and/or customizations you have done in Dataverse and Dual Write?

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huijij 19,811 on at

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Hi Sindhu,

You can check the MS document about step-by step instructions that explain how to enable dual-write for existing instances of finance and operations apps, and also for a new or existing Dataverse environment:

learn.microsoft.com/.../enable-dual-write

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